Returns & Exchanges

At Splash Store, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused items in their original packaging. Whether the style isn't quite right or you've changed your mind, our team is here to ensure a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack with Care

  Securely place the items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned home goods, we will issue a full refund to your original payment method within 5-7 business days.